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Industries

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CPG

Acumatica for CPG companies

Consumer goods is where most of our experience sits. We have run Acumatica from inside CPG companies, in the finance and operations seats, before we ever consulted on it.

Why CPG is different

CPG companies run lean. They sell through retailers who set the rules, and often never touch their own inventory. Acumatica handles all of that well when it is set up for it. Most of the CPG problems we see come from a system configured like a generic distributor.

The problems we fix most

Retailer EDI orders error out and someone re-keys them. It is usually a cross-reference problem, not an EDI problem. In one case the rows predated the customer's pack-size change. We repointed them and verified on live orders. We work in SPS Commerce regularly.

Inventory lives at a 3PL or co-packer and the counts never match. We reconcile the 3PL's record to Acumatica, find the duplicate items and orphaned allocations, and specify the integration so it stays matched.

Landed cost never reaches item cost, so margin is wrong. Often one release setting. We clear the backlog and tie out the accrual account.

Nobody can see revenue, deductions and cost by customer. We build it from native inquiries first, then Velixo or Power BI where it earns its place. Chargebacks and promotional deductions get their own reason codes so they stop hiding in credit memos.

Lot and expiry are tracked on paper. Lot-tracked items, first-expired picking and a recall trace that runs in minutes.

Channels do not reconcile. Shopify and Amazon payouts that nobody can tie to orders. We build the reconciliation so month-end is routine.

Units of measure fight each other. Each, inner, case and pallet, set up once and tested against real receipts and real EDI orders.

The systems around it

SPS Commerce. 3PL and WMS platforms. Shopify and Amazon. Stampli and Traild for AP. Celigo and Boomi. Velixo and Power BI.

How AI helps in CPG

The three AI builds we see pay off first in CPG: 3PL inventory reconciliation with variances classified by likely cause, inbound PO and invoice processing, and natural-language ordering for sales teams.

From the record

A consumer products distributor, three months after go-live. One customer's items read unavailable, an invoice was short, and the next would not create. One duplicate order keyed at cutover had been reserving stock ever since. One document, three symptoms.